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Frequently asked questions

What is our ISO rating?
Can someone fill our pool?
What rules do I need to follow when burning?
Who do I contact to get a burn permit?
Do you have a child safety seat program?
How much are the safety seats?

Q. What is our ISO rating?

A: The fire insurance rating for your property is a "5" if your property is in unincorporated Volusia Count, within 1,000 feet of an approved water source, and within five miles of a County fire station.

The fire insurance rating for your property is a "9" if your property is more than 1,000 feet from an approved water source and within five miles of a County fire station.

If you live in DeBary, Lake Helen, Oak Hill or Pierson, the fire insurance rating for your property is a "4" if your property is within 1,000 feet of an approved water source and within five miles of a county fire station. The fire insurance rating for your property is a "9" if your property is more than 1,000 feet from an approved water source and within five miles of a county fire station.

For more information about your fire insurance rating, call (386) 736-5940, send an e-mail to tboczkus@co.volusia.fl.us, or write to:
Volusia County Fire Services
125 W. New York Ave., Room 220
DeLand, FL 32720

Q. Can someone fill our pool?

A: VCFS does not fill pools.

Q. What rules do I need to follow when burning?

A: If there is no burn ban in effect, click here to view the rules for outdoor burning.

Q. Who do I contact to get a burn permit?

A: Division of Forestry at (386) 446-6787 or (386) 446-6789

Q. Do you have a child safety seat program, and how much are the safety seats?

A: Yes. The seats are $20 each. Please call (386) 736- 5940
for further information.

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