Frequently asked questions

What are the age limits for public events? Does my child need a ticket?
Age limits vary by event, and some events do not require tickets. Please contact the Ocean Center box office to ask questions about the event you are planning to attend.

What can I bring into an event at the Ocean Center?
Not permitted in the Ocean Center are cigarettes, outside food or drink, drugs, weapons, spike jewelry, umbrellas, or backpacks.

Permitted in the facility are baby strollers (most events) baby bags, binoculars, oversized purses (may be subject to search).

Camera and recording devices are permitted for some events, but not all. Please contact the Ocean Center box office to ask questions about the event you are planning to attend.

When is the box office open?
Hours of the Ocean Center box office are Monday through Friday, 10 a.m. – 5 p.m. Day of show, the box office is open 10 a.m. - show time Monday through Friday, and noon – show time Sunday.

How do I purchase tickets for groups?
Group sales information is available at the Ocean Center box office. Please contact the box office manager at (386) 254-4545.

What payment methods are accepted at the box office?
The Ocean Center box office accepts cash, Visa and MasterCard.

Does the box office have a Will Call? Where is it?
The Will Call is in the box office. It opens 90 minutes before show time. A photo identification must be presented to pick up tickets.

What kinds of food are sold at the concessions?
The Ocean Center concessions, situated throughout the facility, feature popcorn, nachos, hot dogs, soda, and more. Beer and wine are for sale for most events with a valid driver’s license or identification.

Where are the restrooms at the Ocean Center?
Restrooms are on the first level of the facility in the north and south areas of the lobby. They also are on the second level mezzanine in the north, south, east and west corners.

Does the Ocean Center have a dress code?
Most public, ticketed events at the Ocean Center call for casual or dressy casual attire. Shirts and shoes are required to enter the Ocean Center.

Is the Ocean Center accessible to disabled patrons?
See: Guests with Disabilities information.