Mission: To provide a safe and reliable water supply to our customers and to collect, treat and dispose of wastewater in an environmentally acceptable way; to protect and promote conservation of our water resources for both current and future users while planning for a new development.

Credit card and e-check payments on-line or over the phone:
(Revised convenience fee schedule)
$1.50 for e-check payments, on-line or by phone
$2.60 for credit card payments on-line
$2.99 for credit card payments by phone

Organization
Volusia County's Water Resources and Utilities Division is composed of:

• Division Administration, which oversees the division
• Operations Administration, which supports field activities including 15 wastewater and 12 water treatment facilities
• Billing, which provides customer and billing service to our 14,500 utility customers
• Engineering, which conducts development reviews, designs and reviews service enhancements, and oversees plant expansions
• Operations-Water/Wastewater Collection and Distribution, which maintains the county's treatment systems and 850 miles of utility pipeline
• Grove operations, which supplies maintenance and labor for the county's 200-plus acre citrus grove

Repairs
Office hours: 8 a.m. to 4:30 p.m. Monday through Friday
Operations and Maintenance: 386-822-6465 (West Volusia)

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