Mission: To protect Volusia County's water resources for both current and future users by expanding water and wastewater facilities to accommodate new development and allow for elimination of package plants and septic systems; to provide safe, clean water to citizens of Volusia County.

The Utility operates as an enterprise fund, meaning it is not supported with tax dollars but rather totally funded through water, waste water and reuse service revenues and utility capacity fees.

Organization
Volusia County Water Resources and Utilities Division is comprised of - Division Administration, Billing, Engineering, Operations Administration, Operations-Water/Wastewater, Collection and Distribution and Grove Operations. Division Administration oversees the entire division, Operations Administration supports all field activities including operation of 15 wastewater and 14 water treatment facilities. The Billing organization provides customer and billing service to the 15,000+ Utility customers. Engineering conducts development reviews, designs and reviews service enhancements and oversees plant expansions. Water/Wastewater Collection and Distribution provides maintenance to the county's treatment systems and 850 miles of utility pipeline. Grove operations supplies maintenance and labor for the County's 200+ acre citrus Grove.

Expanded Volusia County reclaimed water customer restrictions [PDF]
Glen Abbey/Saxon Woods residents [PDF]

Emergency repair service only (after hours and weekends):
(800) 255-2069

Repairs
Office hours: 8 a.m. - 4:30 p.m. Monday through Friday
Operations and Maintenance: (386) 822-6465 (West Volusia)

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