Skip to main content
close icon

  Volusia County offices will be closed on Dec. 25 and Jan. 1, in observance of the holidays.

   

  Coastal Floods, Severe Rip Currents, and Significant Rainfall Expected. Read More.

  

  

Search

Visitation

On-Site Visitation rules:

If you are asked to leave for ANY reason, more than twice, all visitation privileges will be denied permanently. If you are asked to leave for behaviors that are provocative or sexual all visitation privileges will be denied immediately and permanently. 

Electronic Devices – Do NOT bring any of the following into the visitation building - cell phones, tablets, iPods, cameras, or other recording devices. They are prohibited!

Photo identification is required -- All visitors 18 and over must have photo identification displaying a date of birth, such as a driver's license or state identification card. Any identification card which appears altered will not be accepted. Student identification cards are not accepted.

Juveniles - Children under age 18 are required to have an identification, such as: state issued I.D., a birth certificate, custody papers, adoption papers, ward of the court, or other legal documents displaying their identity. An adult must accompany visitors under the age of 18. Breast feeding is not permitted while visiting. Children must be controlled in visitation, or the visitor will be asked to leave. Children under 18 are not to be left unattended.

Frequency of visits - One visiting session per day Tuesday through Saturday.

Number of visitors - Up to two people and two small children may visit an inmate at one time. All visitors must arrive together. You cannot leave and reenter visitation. If you leave your visit is considered over. 

Dress code - No short-shorts, no miniskirts, no cleavage, nothing strapless, no spandex, no see-through, no revealing garments, no muscle or mesh T-shirts. Anyone wearing clothing deemed inappropriate will not be permitted a visit. This applies to ALL visitors of all ages.

Initial 72 hours of incarceration - Visits are restricted during the initial 72 hours of incarceration, and must be approved by the Operations Supervisor. The restriction is due to inmates participating in numerous classification activities, housing changes, court appearances, and medical evaluations during the first days of incarceration. Inmates in disciplinary confinement are not allowed visitation privileges.

Visitation will be denied and/or stopped for the following (but not limited to): 

  • Any conduct that is provocative or sexual - zero tolerance
  • Improper dress
  • Improper conduct
  • Under the influence of any drug or alcohol
  • Disrupting others
  • Unattended juveniles
  • Electronic devices are observed 

Video visitation:

For the safety and security of the facility, inmate population and staff, the Corrections Division does not provide contact visitation. Visitation is held in the Visitation Center at 1300A Red John Drive (next to the Branch Jail).

Visitation scheduling instructions
To schedule a visit, you will first need to know the inmate’s 6-digit booking number. If you do not know the inmate’s booking number, the number can be found by clicking the link: Inmate Information Search Page.

If you still need assistance, the visitation operator is generally available to take your call from 12:45 to 4:30 p.m. and 5 to 9 p.m., Tuesday through Saturday only. (386) 254-1555

All on-site visitors are advised to check-in at the Video Visitation Building located next to the Branch Jail at 1300A Red John Drive. Check in ten minutes prior to the appointment. Visitors will not be permitted to enter the Visitation Center once their visitation period has started.

Visitation hours:
Visitation will be by appointment only. 
For appointments, go to www.icsolutions.com or call 888-646-9437. 

Appointments can be scheduled 24 hours a day, seven days a week using the automated phone scheduling system. All visitors must check in 10 minutes prior to their scheduled visitation session.

  • Appointments must be made 24 hours in advance and for one visiting session only. 
  • Appointments must be made by 9 p.m. before the day a visit is requested.
  • Appointments may be made up to two weeks in advance.
  • Multiple appointments made in advance by the same person are prohibited. 
  • Visitation will be Tuesday through Saturday, and the following visitation sessions are available:

1:00 p.m. to 1:30 p.m.
1:40 p.m. to 2:10 p.m.
2:20 p.m. to 2:50 p.m.
3:00 p.m. to 3:30 p.m. 

6:30 p.m. to 7:00 p.m.
7:10 p.m. to 7:40 p.m.
7:50 p.m. to 8:20 p.m.
8:30 p.m. to 9:00 p.m. 

    How Can We Serve You?

    Contact Us

    If you don't find what you're looking for you can reach out to us through our contact form or call us at 386-736-2700. Thank you!

    We use cookies to provide and improve our services. By using our site, you consent to cookies.