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Information/help phone numbers

  • AIG Insurance Co. disaster claims - personal: (800) 562-2208, business: (877) 366-8423

  • Allstate Insurance Co. disaster claims: (800) 547-8676

  • Attorney General's price gouging hotline: (800) 646-0444

  • BellSouth telephone: (800) 216-5688

  • Bright House cable: (407) 291-2500

  • Colonial Penn Insurance Co. disaster claims: (800) 523-4040

  • Daytona Beach Citizen Information Line: (386) 671-3333; toll free: (877) 843-3737

  • City of DeLand hotline, open 7 a.m.-11 p.m. Tuesday: (386) 740-5877, (386) 740-5878, and (386) 740-5880

  • City of Deltona Citizen Information Hotline, open 7:30 a.m.-7:30 p.m. daily: (386) 561-2109

  • Edgewater Information Hotline, 24 hours: (386) 424-2400

  • FEMA, for disaster insurance assistance or flood insurance: (800) 621-FEMA (3362). TTY (hearing/speech impaired) (800) 462-7585, www.fema.org/about/process/

  • Flagler County Emergency Information Hotline: (386) 437-8202 or online at www.flagleremergency.com

  • Florida Health Plan members: (386) 238-3200

  • FPL: (800) 4-OUTAGE

  • Hartford Casualty Insurance Co. disaster claims - personal: (800) 243-5860, business: (800) 327-3636

  • Liberty Mutual Insurance Co. disaster claims: (800) 526-1547

  • Nationwide Mutual Insurance Co. disaster claims: (800) 421-3535

  • New Smyrna Beach Citizen's Information Line: (386) 424-2114, staffed from 8 a.m. to 5 p.m.

  • Ormond Beach Public Works: (386) 676-3220

  • City of Port Orange Citizens Information Hotline: (386) 506-5999

  • Progress Energy: (800) 228-8485

  • Red Cross: (866) GET-INFO or (800) GET-HELP for missing person locator assistance. Volunteer or other information: (800) HELP-NOW

  • Salvation Army: (386) 236-2020

  • State Farm Fire & Casualty Co. disaster claims: (800) 732-5246

  • United Way: (386) 253-0563

  • Volunteer Information: Florida's Volunteer Hotline at (800) FL-HELP-1 or the Red Cross at (800) HELP-NOW

  • Volusia County Citizens Information Toll Free Hotline, 24 hours (while Emergency Management is activated): (866) 345-0345, or online at www.volusia.org/storm

  • Volusia County Government, Schools, Health Department employees - to report problems that prevent staff from coming to work: (386) 740-5120, (386) 248-8131

  • Volusia County Schools hotline, open weekdays, 8 a.m. - 5 p.m.: (386) 734-7190, 255-6475, 427-5223 or 860-3322, extension 20000.

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2007 Disaster Preparedness Guide

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