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Citizens Information Center

The CIC is closed. Residents may contact Volusia County Emergency Management Mon.- Fri. from 8 a.m. to 5 p.m. at 386-254-1500 for information.

 News Releases and Information


Hurricane season preparedness


Hurricane season begins June 1 and runs through Nov. 30. Residents are encouraged to:

  • Download Volusia County’s emergency preparedness app. The app includes weather alerts and current conditions, preparedness checklists, links to county sites, shelter status, locations of the nearest open shelter and sandbags, evacuation information, push notifications and more. The app also aids in the damage assessment process as residents can submit damage reports along with picture documentation.  The app is available for download in the Google Play store at https://play.google.com/store/apps/details?id=com.ocv.volusiacountyema&hl=en  and the App Store at https://appsto.re/us/MBOYib.i
  • Create a family preparedness plan, which the app can help you do as it has a checklist of items you’ll need during an emergency. For help creating a personalized family disaster plan, visit www.floridadisaster.org.
  • Decide now where you will stay if an evacuation order is issued during a hurricane. Arrange to stay with friends or relatives who live well inland if possible. You will be more comfortable there than in a shelter. For those who have no alternatives, Volusia County will set up hurricane shelters at key locations across the county. Again, these shelter locations will be viewable from the emergency preparedness app when they are opened.  
  • Consider purchasing flood insurance, which is typically not covered under a homeowners insurance policy.  According to officials, it takes 30 days after purchase for a flood insurance policy to take effect.  Also, if a hurricane is within 500 miles of Florida, flood insurance policies will not be written.  To learn about flood insurance, www.visit floodsmart.gov. The website can help you rate your risk, estimate premiums and find an agent.

For more information about disaster preparedness, visit www.volusia.org/emergency or call Volusia County Emergency Management at 386-254-1500. Residents should also follow Volusia County Emergency Management on Facebook and Twitter.

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